Frequently Asked Questions

*Consult per package inclusions.

Event Rental Hours

• The venue is available for events between 9:00 am - 11:00 pm per package details, and package timelines may be adjusted with prior approval from the venue.
• Vendors have access to the venue beginning at 9:00 am, regardless of event start time, unless otherwise noted in the contract.

 

Payments & Additional Rentals

• After the non-refundable deposit is paid, the remaining balance for the package and all applicable taxes must be paid in full no later than 30 days prior to the event date. Deposit is ½ the venue cost and is required along with signed contract to reserve your date!
• Additional rentals (including décor, glassware, carriage rides, overnight stays, or other add-ons) may be reserved separately and must be paid no later than 14 days prior to the event.

 

Overnight Stay & Getting Ready Accommodations

Overnight stays may be booked for either the rehearsal evening or the wedding evening:

• If checking in after the rehearsal, guests will have access to the Venue for the full wedding day for getting ready.
• If checking in on the wedding night, guests may arrive as early as 9:00 am on the wedding day and must check out by 11:00 am the following morning.

 

Vendor Approval & Certificate of Insurance (COI)

To ensure a positive guest experience, we've curated a list of approved vendors and ask that any vendors for consideration outside of our list is approved prior to hiring them. We also provide a vendor guidelines document and outlined terms in your contract. The venue requires a Certificate of Insurance (COI) for the following vendors unless previously approved/provided by/to the venue:

• Caterers & Bartenders
• Musicians
• Wedding Planners & Coordinators
• Vendors providing services for the duration of the event (excluding drop-off rentals, hair/makeup, officiants, and florists)

 

Rental Drop-offs & Pickups

All rental deliveries and pickups, including tents and dancefloors (and their location), must be pre-approved by the venue and scheduled in advance. Dance floors must be on a hard surface (i.e. patio or floor), not grass, as it will damage the grass.

 

Trash & Decorations

• The venue is responsible for bathroom and venue trash disposal.
• The client, caterer, and/or bartender is responsible for disposing of food and alcohol-related trash.
• Decorations must not be tacked, adhered, or hung from glass, stone, or brick surfaces. Venue approval is required for any installation that may pose a safety risk.
• We recommend battery-operated candles, open flame candles for the reception must be covered by glass hurricane, and votive floating candles are allowed.
• We do not allow rice or bird seed for the bride/groom firewall
• No fireworks, but sparklers are acceptable.

 

Alcohol Service & Permits

If a caterer or bartending service does not meet the ABC NC licensing requirements, the client must obtain a Limited Special Occasions Permit.

All alcohol must be served by a licensed bartender. Bar self-service is not permitted.

 

Fees

• No corkage fees (BYO-friendly!)
• No cake-cutting fees
• No outside vendor penalties
• No service fees
• No required rental markups
• No hidden add-ons

 

Optional Add-Ons:

• Overnight stay (or additional night)
• Officiant
• In-house Planning/Coordination
• Decor Rentals/Carriage Rides

 

Planning Your Event:

Our couples will work with a team member to assure the follow up items listed below are completed at least 1 month prior to your event/ceremony.

• Certificates of Insurance (COIs) – see above

• Vendor list and contacts, including arrival, setup, and pickup times

• Timeline for rehearsal and wedding day

• Final check-in questionnaire

• Event insurance and LSO permit (if applicable) – Event insurance is required; our team will provide guidance on obtaining coverage

• Floor plan layouts for ceremony and reception; décor setup if requested

• Remaining balance due (30 days prior to event)